Política de reembolso

Return and refund policy

This policy explains how returns, replacements, and refunds work for PeakFusion orders.

30-day first-order guarantee

If your first PeakFusion supplement order is not for you, email grant@peakfusionsupplements.com within 30 days of delivery with your order number and we will refund the product price to your original payment method. Opened products are covered and you do not need to send anything back.

The guarantee applies to your first paid supplement order placed on peakfusionsupplements.com, including the first order of a subscription. It is limited to one claim per customer and household. Original shipping charges are not refunded. Apparel, gift cards, and free or giveaway orders are not covered. If you are on a subscription, we will also cancel it so no further orders ship.

30-day return window

You have 30 days from the day your order is delivered to request a return or report an order issue.

Return eligibility

Outside the first-order guarantee above, an optional return requires the item to be unused, unopened, sealed, and in its original packaging, with proof of purchase.

Outside the first-order guarantee, opened, used, damaged-after-delivery, final sale, gift card, and items sent back without approval are not eligible for return.

How to start a return

Email grant@peakfusionsupplements.com with your order number and the reason for the return. If approved, we will send instructions for where to send the return.

Approved U.S. returns should be sent to: PeakFusion Supplements, 17520 Dartown Road #473, Westfield, IN 46074.

Return shipping and fees

There is no restocking fee and no processing fee for approved returns.

For optional unopened returns, customers are responsible for return shipping. Original shipping charges are not refundable.

If the issue is a confirmed PeakFusion, fulfillment, or carrier error, including a damaged, defective, incorrect, or lost order, we will make it right with a replacement or refund where appropriate.

Damaged, defective, incorrect, or lost orders

Please inspect your order when it arrives. If something is damaged, defective, incorrect, or missing, email grant@peakfusionsupplements.com with your order number, a brief explanation, and photos if relevant.

Claims for damaged, defective, or incorrect items must be submitted within 30 days of delivery. Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date.

Wrong address or unclaimed packages

Please enter your shipping address carefully at checkout. If an order cannot be delivered because the address is wrong, incomplete, or unclaimed, reshipping costs may be the customer's responsibility.

Refunds

Guarantee refunds are issued after we confirm the order is eligible. Approved returns are refunded once the item is received and inspected. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.

If more than 15 business days have passed since your refund was approved, email grant@peakfusionsupplements.com.

Questions

Email grant@peakfusionsupplements.com. Messages come directly to Grant.