Política de envío

Shipping policy

This shipping policy explains how PeakFusion orders are processed, shipped, and delivered.

Order processing

Orders are usually sent to fulfillment shortly after they are placed. Supliful's current guidance is that fulfillment usually takes 1 to 5 business days before shipping. Orders with more than 200 items may take 5 to 10 business days to fulfill.

For the first 2 hours after an order is placed, the order may still be editable. Once the order is accepted by fulfillment, the shipping address usually cannot be changed and the order usually cannot be canceled.

U.S. delivery estimates

Standard U.S. delivery is usually 3 to 9 business days total, including fulfillment and carrier transit.

Express U.S. delivery is usually 2 to 8 business days total, including fulfillment and carrier transit.

These are estimates, not guarantees. Weather, carrier delays, address issues, holidays, and fulfillment holds can extend delivery time.

Shipping rates

Free U.S. shipping applies to one-time orders of $75 or more. Subscription orders ship free in the United States on the first order and recurring payments when the subscription shipping discount is active at checkout. Shipping rates for orders below the free-shipping threshold are shown at checkout before payment.

Tracking

When your order ships, tracking information is sent to the email address used at checkout. If tracking has not updated right away, allow the carrier time to scan the package.

Incorrect or incomplete addresses

Please review your shipping address before placing an order. If an address is incorrect, incomplete, or considered undeliverable by the carrier, reshipping costs may be the customer's responsibility.

Lost, damaged, or incorrect orders

If your order appears lost, damaged, defective, or incorrect, email buypeakfusion@gmail.com with your order number and photos if relevant. Claims for damaged, defective, incorrect, or lost orders must be submitted within 30 days.